Refund Policy

At DigiGenHub.com, we strive to ensure customer satisfaction with every purchase made on our website. If you are not entirely satisfied with your purchase, we offer a transparent and straightforward refund policy to address your concerns.

Refund Eligibility

You are eligible for a refund under the following conditions:

  • You purchased the product or service directly from DigiGenHub.com.
  • Your refund request is made within 90 days of the original purchase date.
  • You provide a valid reason for requesting a refund.

How to Request a Refund

To request a refund, please follow these steps:

  1. Please include the following information in your email:
    • Your name
    • number
    • Reason for the refund request

2 Wait for Confirmation: Once we receive your refund request, our team will review it and determine your eligibility for a refund.

3 Refund Processing: If your refund request is approved, we will process the refund to the original payment method used for the purchase within a reasonable timeframe.

Refund Processing Time

Refunds are typically processed within 5-7 business days of receiving the refund request. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution.

Non-Refundable Items

Certain products and services may not be eligible for a refund, including but not limited to:

  • Products or services purchased from third-party vendors through our website.
  • Products or services that have been used or consumed.
  • Products or services that are non-transferable or non-refundable according to their terms and conditions.

Contact Us

If you have any questions or concerns about our refund policy or need assistance with requesting a refund, please contact us at:

Email: contact@digigenhub.com

Our customer support team is here to assist you and ensure a smooth and efficient refund process.

Updates to This Policy

We reserve the right to update or modify our refund policy at any time without prior notice. Any changes to the policy will be communicated on our website. We recommend checking our refund policy periodically to stay informed about our refund procedures and guidelines.

At DigiGenHub.com, we value our customers’ satisfaction and are committed to providing a positive shopping experience. Your feedback and suggestions are always welcome as we continuously strive to improve our services and policies.