Information We Collect
Personal Information
When you register with DigiGenHub.com or make a purchase, we may collect the following personal information from you:
- Name
- Email address
- Billing address
- Payment information (Payoneer or skrill)
We use this information to process your orders, communicate with you about your account, and provide you with the services and products you have requested.
Non-Personal Information
In addition to personal information, we may also collect non-personal information about your use of our website, such as:
- IP address
- Browser type and version
- Operating system
- Referral source
- Pages visited
- Time spent on the website
This information helps us understand how our users interact with our website and improve our services accordingly.
How We Use Your Information
We use the information we collect from you in the following ways:
- Order Processing and Fulfillment: We use your personal information to process your orders, deliver the products and services you have purchased, and handle any related customer service inquiries.
- Account Management: We use your personal information to manage your account, including updating your profile, processing payments, and responding to your inquiries.
- Improving Our Services: We use the non-personal information we collect to analyze trends, track user movements, and gather demographic information to improve our website and the services we offer.
- Marketing and Communications: We may use your email address to send you information about our products, services, and special offers. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email or by contacting us.
How We Protect Your Information
We take the security of your personal information very seriously. We have implemented various physical, administrative, and technical measures to protect your data from unauthorized access, loss, or misuse, including:
- Secure server environments
- Encryption of sensitive data
- Restricted access to personal information
- Regular security audits and updates
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and delivering our services, such as payment processors, web hosting providers, and customer support agents. These service providers are contractually obligated to keep your information confidential and secure.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information to the new owner or successor entity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and gather information about how you use our website. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. If you turn cookies off, some features will be disabled, and some of our services may not function properly.
We are compliant with EU and other cookie policies, and we do not use cookies to track or collect any personally identifiable information about our users.
Your Rights and Choices
You have the following rights and choices regarding the personal information we collect and use:
- Access and Correction: You can access and update your personal information by logging into your account or contacting us.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in the email or by contacting us.
- Data Deletion: You can request the deletion of your personal information by contacting us. We will comply with your request, subject to any legal or regulatory obligations we may have to retain the information.
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please don’t hesitate to contact us at:
Email: contact@digigenhub.com Address: United States of America
We are committed to addressing any privacy-related issues you may have and ensuring the continued protection of your personal information.